CORONAVIRUS - LATEST ADVICE

The Ridge and Weald group of Practices (Bearsted, Langley, Lenham, Sutton Valence, Marden, Headcorn, Cranbrook, Hawkhurst, Goudhurst, Yalding, Staplehurst, Brenchley, Horsmonden and Lamberhurst) is committed to providing the highest levels of support to their patients during the Covid-19 crisis.

Patients registered at these Practices requiring medical support with suspected Covid-19 symptoms should telephone 111 or their usual GP Practice.  If it is suspected that they have significant symptoms of Covid-19 and need to be seen by a clinician, they will be referred to the Ridge Covid Assessment Unit (RCAU) which is sited at Headcorn Aerodrome, with the kind permission of the owner.  At the RCAU, patients will see a clinician in person.  The clinician will then advise whether the patient needs to go to hospital or whether they are safe to go home.

Please note that a Covid-19 test will not be available.

If you have any other medical issue (not Covid-19 related) then you should telephone your usual GP Practice.

We would urge our patients to keep up the strong community support and solidarity that is so evident in mid-Kent.  We support the policy of social distancing for us all and shielding for the more vulnerable groups, such as those over the age of 70 years and those with a long term health condition.

As GPs we are committed to providing excellent care for our patients, some of whom we have known for decades and through several generations.  We want to stand with our patients at this difficult time in delivering good medical care to them throughout the COVID-19 pandemic.

For advice or more information please contact your own surgery.

 Please be aware the advice is changing rapidly.

Current advice is as follows:

WASH HANDS     COVER FACE      MAKE SPACE

You can find the latest information and advice from Public Health England and further information is available at https://www.nhs.uk/conditions/coronavirus-covid-19/

In order to try and limit the spread of the virus, receptionists at Sutton Valence Group Practice will not be able to offer pre-booked appointments with the doctors currently.  We ask that you telephone the practice as usual and the receptionist will take your name and number and a doctor will call you back in the first instance.  The risk can then be assessed and appropriate action taken.

If you are offered an appointment you will have your temperature taken by a member of our team before you enter the building. This will ensure we are able to segregate patients in an appropriate and safe way.

Please be patient, we are experiencing a large volume of calls from worried patients.  Please be assured the doctor WILL ring you.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website