Privacy Notice

Please read the above policy

Supplementary privacy note on Covid-19 for patients - Update 16 April 2020

This notice describes how we may use your information to protect you and others during the Covid-19 outbreak.  It supplements our main Privacy Notice.

The Health and Social care system is facing significant pressures due to the Covid-19 outbreak.  Health and Care information is essential to deliver care to individuals, to support health and social care services and to protect public health.  Information will also be vital in  researching, monitoring, tracking and managing the outbreak.  In the current emergency it has become even more important to share health and care information across relevant organisations.

Existing law which allows confidential patient information to be used and shared appropriately and lawfully in a public health emergency is being used during this outbreak.  Using this law, the Secretary of State has required NHS Digital; NHS England and Improvement; Arms Length Bodies (such as Public Health England); local authorities; health organisations and GPs to share confidential patient information to respond to the Covid-19 outbreak.  Any information used or shared during the Covid-19 outbreak will be limited to the period of the outbreak unless there is another legal basis to use the data.  Further information and some FAQs on this law is available on website.

During this period of emergency, opt-outs will not generally apply to the data used to support the Covid-19 outbreak, due to the public interest in sharing information.  This includes National Data Opt-Outs.  However, in relation to the Summary Care Record, existing choices will be respected.  Where data is used and shared under these laws your right to have personal data erased will also not apply.  It may also take us longer to respond to Subject Access requests, Freedom of Information requests and new opt-out requests whilst we focus our efforts on responding to the outbreak.

In order to look after your health and care needs we may share your confidential patient in formation including health and care records with clinical and non clinical staff in other health and care providers, for example neighbouring GP Practices, hospitals and NHS 111.  We may also use the details we have to send public health messages to you, either by phone, text or e-mail.

During this period of emergency we may offer you a consultation via telephone or video-conferencing, within Kent and Medway CCG we are using AccuRx.  By accepting the invitation you are consenting to this.  Your personal/confidential patient information will be safeguarded in the same way it would with any other consultation.

We will also be required to share personal/confidential patient information with health and care organisations and other bodies engaged in disease surveillance for the purposes of protecting public health, providing healthcare services to the public and monitoring and managing the outbreak.  Further information about how the health and care data is being used and shared by other social care organisations in a variety of ways to support the Covid-19 response is available on the website.

NHS England and Improvement and NHSX have developed a single, secure store to gather data from across the health and care system to inform the Covid-19 response.  This includes data already collected by NHS England, NHS Improvement, Public Health England and NHS Digital.  New data will include 999 call data, data about hospital occupancy and A&E capacity data as well as data provided by patients themselves.  All the data held in the platform is subject to strict controls that meet the requirements of data protection legislation.

In such circumstances where you tell us you're experiencing Covid-19 symptoms we may need to collect specific health data about you.  Where we need to do so, we will not collect any more information than we require and we will ensure that any information collected is treated with the appropriate safeguards.

We may amend this privacy notice at any time so please review it frequently.  The date at the top of this page will be amended each time this notice is updated.


This Practice is supporting vital coronavirus Covid-19 planning and research by sharing your data with NHS Digital.

The data being shared with NHS Digital will include information about patients who are currently registered with a GP or who have a date of death on or after 1st November 2019 who record contains coded information relevant to coronavirus planning and research.  This data includes NHS number, postcode, address, surname, forename, sex, ethnicity, date of birth and date of death for those patients.  It will also include coded health data which is held in your GP record such as details of:

  • diagnoses and findings
  • medications and other prescribed items
  • investigations, tests and results
  • treatments and outcomes
  • vaccinations and immunisations

NHS Digital will analyse the data collected and securely and lawfully share data with other appropriate organisations, including health and care organisations, bodies engaged in disease surveillance and research organisations for coronavirus response purposes only.  These purposes include protecting public health, planning and providing health, social care and public services, identifying coronavirus trends and risks to public health, monitoring and managing the outbreak and carrying our vital coronavirus research and clinicla trials.  The British Medical Association, the Royal College of General Practitioners and the National Data Guardian are all supportive of this initiative.

For more information see: NHS Digital GPES Data for Pandemic Planning and Research (COVID-19) Transparency Notice

NHS Digital Coronavirus (COVID-19) Response Transparency Notice

NHS Digital General Transparency Notice

how NHS Digital looks after your health and care information

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